Privacy Policy

Padel Islands ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform and services at the world's first floating padel courts in Dubai.

When you create an account or book a court through our platform, we collect the following personal information:

We use the information we collect for the following purposes:

• To create and manage your account
• To process court bookings and event registrations
• To send booking confirmations and reminders
• To communicate about events, promotions, and updates (with your consent)
• To provide customer support
• To improve our services and user experience
• To comply with legal obligations

We do not sell your personal information. We may share your data with:

We implement appropriate security measures to protect your personal information:

• Passwords are encrypted using industry-standard hashing algorithms
• All data transmission is secured using HTTPS/SSL encryption
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

You have the following rights regarding your personal data:

To exercise these rights, please contact us at info@padelislands.com.

The UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) governs data processing for residents of the UAE. Under the PDPL, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at info@padelislands.com. We will respond within 30 days.

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies to the processing of your personal data. In addition to the rights listed above, EU residents have the right to:

• Data portability
• Lodge a complaint with a supervisory authority
• Restriction of processing

The legal basis for processing your data is:

• Consent - analytics cookies
• Legitimate interest - website security, fraud prevention
• Contractual necessity - booking management

If you have concerns about our data processing, you may lodge a complaint with your national data protection authority.

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your data within 30 days, except where we are required to retain it for legal purposes.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

This website uses cookies and similar technologies. We distinguish between essential cookies (required for basic website functionality) and analytics cookies (used to understand how visitors use our site).

We use the following third-party services to operate our website and handle your enquiries. Each service processes data in accordance with its own privacy policy.